Terms of Service

Last Updated: October 23, 2025

The Service

docuno.ai lets you:

  • Upload your documents (MD, TXT, PDF, DOCX, HTML)
  • Create AI chatbots from your docs
  • Embed chatbots on your websites
  • Answer questions about your documentation

Pricing

Free

  • • 1 project
  • • 1 MB storage
  • • Test on docuno.ai only

Member - 149 lei/month

  • • 5 projects
  • • 10 MB storage per project
  • • Embed anywhere
  • • Custom widget
  • • Priority support

Payments

  • Payments are processed by Stripe
  • Billed monthly, auto-renews
  • Cancel anytime
  • No refunds (service continues until end of billing period)

Your Content

  • ✓ You own your documents
  • ✓ We DO NOT train AI models on your data
  • ✓ Your uploads are used only for your own chatbot
  • ✓ We process your docs to generate responses
  • ✓ Delete anytime - we remove it immediately

What You Can't Do

  • ✗ Upload illegal content
  • ✗ Upload copyrighted content you don't own
  • ✗ Try to hack or break the service
  • ✗ Resell the service
  • ✗ Use automated scripts to spam

AI Responses

Important: AI can make mistakes!

  • • AI responses may contain errors
  • • Always verify important information
  • • Not professional advice
  • • You're responsible for what your chatbot says

Service Availability

We try our best to keep things running, but sometimes there's maintenance or downtime. The service is provided "as is" without guarantees.

Termination

You can cancel anytime. We can suspend your account if you break these rules. When terminated, we delete your data immediately.

Liability

We do our best, but things can break. Use the service at your own risk. We're not responsible if something goes wrong.

Contact

Questions? Email us at contact@docuno.ai